Frequently Asked Questions
Quick drying clothes (avoid cotton), footwear that will stay on your feet (no flip flops), and sunscreen. We provide wetsuits, splash jackets, helmets and the option to rent wetsuit booties for $5
Please arrive at or before the start time of your trip.
Example: If you are booked for the 11:00am Intermediate trip, then make sure you’re at our location by 11:00am
If you think your guide made a difference in your trip, then guides will greatly appreciate your tips. Rafting is a service industry and river guides depend on your tips to live their lavish lifestyles!
A full refund minus 10% booking fee will be issued on all cancelations 7 days or greater before the trip date. No refunds will be given within 7 days of your trip.
Groups of 10 or more get 10% off!
Yes, every participant (and guardian if individual is under the age of 18) is required to sign an Acknowledgement of Risk and Release of Liability Agreement.
You can sign our digital waiver by clicking on this link: https://waiver.smartwaiver.com/w/5ed686f560fe2/web/