Frequently Asked Questions
What should I wear?
Quick drying clothes, footwear that will stay on your feet (no flip flops), and sunscreen. We provide wetsuits, splash jackets, helmets and the option to rent wtsuit booties for $3
When should I show up?
You should arrive at the time listed on your confirmation. So if you purchased the 12:00pm trip, that is the time you show up.
Should I tip my guide?
If you think your guide made a difference in your trip, then guides will greatly appreciate your tips. Rafting is a service industry and river guides depend on your tips to live their lavish lifestyles!
A full refund minus a10% booking fee will be issued on all cancelations 7 days or greater before the trip date. No refunds will be given within 7 days of your trip.
Do you offer group discounts?
Groups of 10 or more get 10% off, groups of 20 or more receive 15% off and groups of 40 or more receive 20% off
Do I have to sign a waiver?
Yes, every participant (and guardian if individual is under the age of 18) is required to sign an Acknowledgement of Risk and Release of Liability Agreement.